Our goal is to provide quality individualized medical care in a timely manner. No-shows, and
late cancellations inconvenience those individuals who need access to veterinary care.
A veterinary/client relationship is built on mutual trust and respect. As such, we strive to be on
time for your scheduled appointments, and ask that you give us the courtesy of a call when you
are unable to keep your appointment. As a courtesy, we provide reminder calls, texts, and/or emails
before the day of your appointment. However, you are responsible to remember your
appointment. Below, our missed appointment policies are outlined.
Cancellation of an Appointment:
In order to be respectful of the medical needs of other patients,
please be courteous and call our office promptly if you are unable to show up for an appointment. This
time will be reallocated to someone who is in need of treatment. If it is necessary to cancel your
scheduled appointment, we require that you call at least 24 hours in advance.
How to Cancel Your Appointment: To cancel your appointment, please call us 609-465-9006. If you
do not reach us, you may leave a detailed message on our voice mail. If you would like to reschedule
your appointment, please leave your name and phone number. We will return your call the next day.
Appointment No Show Policy:
A “no-show” is a client who misses an appointment without cancelling it. A failure to be present
at the time of a scheduled appointment will be recorded in the patient’s chart as a “no-show”.
The first time there is a “no-show” there will be no charge. We understand that certain
circumstances may arise last minute (like an emergency) which is why the 1st occurrence is
waived. A 2nd occurrence will result in the charge of an office visit. A 3rd occurrence will result
in charge of an office visit, and a non-refundable deposit will be required to
schedule an appointment. If there is a 4th occurrence, appointments will
no longer be scheduled for your pet(s).
late cancellations inconvenience those individuals who need access to veterinary care.
A veterinary/client relationship is built on mutual trust and respect. As such, we strive to be on
time for your scheduled appointments, and ask that you give us the courtesy of a call when you
are unable to keep your appointment. As a courtesy, we provide reminder calls, texts, and/or emails
before the day of your appointment. However, you are responsible to remember your
appointment. Below, our missed appointment policies are outlined.
Cancellation of an Appointment:
In order to be respectful of the medical needs of other patients,
please be courteous and call our office promptly if you are unable to show up for an appointment. This
time will be reallocated to someone who is in need of treatment. If it is necessary to cancel your
scheduled appointment, we require that you call at least 24 hours in advance.
How to Cancel Your Appointment: To cancel your appointment, please call us 609-465-9006. If you
do not reach us, you may leave a detailed message on our voice mail. If you would like to reschedule
your appointment, please leave your name and phone number. We will return your call the next day.
Appointment No Show Policy:
A “no-show” is a client who misses an appointment without cancelling it. A failure to be present
at the time of a scheduled appointment will be recorded in the patient’s chart as a “no-show”.
The first time there is a “no-show” there will be no charge. We understand that certain
circumstances may arise last minute (like an emergency) which is why the 1st occurrence is
waived. A 2nd occurrence will result in the charge of an office visit. A 3rd occurrence will result
in charge of an office visit, and a non-refundable deposit will be required to
schedule an appointment. If there is a 4th occurrence, appointments will
no longer be scheduled for your pet(s).
